Return and Refund Policy

We want you to be completely satisfied with our matrimonial services. This policy outlines our return and refund procedures.

1. Refund Eligibility

Refunds are available for premium subscriptions within 7 days of purchase, provided no matches have been initiated.

2. Refund Process

To request a refund, contact our customer support team with your order details and reason for the refund request.

3. Processing Time

Refunds are typically processed within 5-7 business days after approval.

4. Non-Refundable Items

Certain services such as profile verification fees and premium features already used are non-refundable.

5. Partial Refunds

In some cases, we may offer partial refunds based on the services used and remaining subscription period.

6. Contact Information

For refund requests or questions, please contact us at support@matrimonial.com